The BIG Talk: Tips on getting through difficult conversations with employees
Managing employees is sometimes very difficult and uncomfortable. At times, when faced with a tough conversation requiring discipline of an employee, you may be tempted to dance around the subject, or pad conversation with flattery to make things more comfortable. As a leader though, you have a responsibility to your employees to make sure they understand their tasks and responsibilities. Remember the following:
- Their common sense is not the same as yours.
- Employees don’t read minds. Be clear in your expectations and the consequences for failure to meet them.
- Discipline is never a comfortable discussion but it is a necessary discussion.
- If they stray, and they will, you have a responsibility to advise and coach. Correct them and reiterate your expectations.
At the conclusion of your conversation. One of three things will happen: the employee will improve, the employee will leave on his or her own or the employee will not improve and will make your decision for you.
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