Meet The Team

Karen Young, SPHR, SHRM-SCP

Karen A. Young capitalizes on her more than 30 years of experience in human resources as she and her team utilize savvy strategy to develop solutions that produce real results. Karen believes that when the HR pieces fall into place, an organization begins to run like a well-oiled machine.

Karen inspires CEOs, CFOs, and other Accidental HR^® managers to fulfill the organization’s mission while strengthening their workforce. She is committed to going the extra mile for clients, helping them build an HR framework that results in improved workplace culture and lower HR costs.

Karen is a sought-after speaker, trainer, and author. Her latest book, Sought-After: How to Be Heard, Be Trusted, and Be Recognized for Your Expertise, provides a fail-safe formula for career success and social mobility, along with entertaining anecdotes about potentially career-ending moves that became a solid foundation for forward trajectory. Her book, Honest and Real: An Essential Guide for Drama-Free Human Resources, reimagines HR fundamentals in a post-pandemic world while offering advice on effective HR practices that will reduce the daily drama that business leaders experience.

Karen holds degrees from Lebanon Valley College and Saint Francis University, as well as certificates in Strategic HR Management from both The Wharton School of Business and Cornell University. Karen is professionally certified by the HR Certification Institute as a Senior Professional in Human Resources (SPHR) as well as the Society for Human Resource Managers as a Senior Certified Professional (SHRM-SCP.)

Karen resides in Harrisburg, PA, with her husband and retired racing greyhounds. She is an active member and leader in area business chambers and professional organizations.

Melissa Pattison, SHRM-CP

Melissa has been part of the HR Resolutions team since 2014. She brings a practical and realistic approach that helps clients minimize risk and strengthen their HR practices. Working closely with clients, she develops and implements HR strategy that allows clients to identify, address, and overcome human resource challenges, allowing both teams and companies to grow and succeed.

When she isn’t focused on supporting clients, Melissa prioritizes spending time with her daughter and family. She is an active member of the Harrisburg Rugby Club and enjoys volunteering at a local horse rescue and taking her dog for long runs.

Pamela A. Cruey, SHRM-SCP

Pam joined the HR Resolutions team in February 2023 after retiring from a senior-level HR role. While she may be “semi-retired” now, she’s excited to keep doing the work she loves and to continue supporting our clients with her years of HR experience.

A Duquesne University graduate, Pam brings more than 30 years of executive-level HR experience across a variety of industries, including warehousing and distribution, sales, and education.

Pam lives along the Susquehanna River with her two rescue dogs and loves spending time with her family and friends. When she’s not working, she enjoys slowing down and soaking up the simple things in life —traveling, reading, fishing, and kayaking.

Andrea H. Parcell, SHRM-CP

Andrea Parcell brings nearly 30 years of experience in customer service to the HRR team. Most recently, she spent seven years as a recruiter and HR representative for a small medical staffing company. She is excited to provide great service to HRR clients and be part of the company’s exciting growth.

Andrea holds the SHRM-CP (Certified Professional) certification from the Society for Human Resource Management. She is also SHRM People Manager Qualified and holds her HR Department of One certification.

Andrea is a self-proclaimed crazy animal lady, whose current menagerie includes three cats, two dogs, and two parakeets. She enjoys music, baking reading, and spending time with her husband, John, and their kids, grandkids, and parents.

Audra Fine, SHRM-CP

Audra Fine brings more than 9 years of experience in Human Resources to the team. She is adept at developing relationships within our community, with our clients, and with employees. Committed to fostering a positive work environment and improving cultures, she oversees the HRR #PowerUp campaign (making sure we’re taking breaks through the day!) She is adding to the team by increasing our exposure at networking events and providing innovative guidance to our clients.

Audra has earned the SHRM-CP designation further demonstrating her commitment to our profession and her professional development. She is avid about on-going learning and development. She is the future of HR Resolutions!

Audra lives in Harrisburg with her husband, toddler, and adorable pooch! (And, her family is growing too!)

Melissa Melnick

Melissa is passionate about recruiting, building relationships, and helping clients find the best fit as they grow their teams. Melissa has built her career working with staffing agencies and home health and health care facilities. Before joining HR Resolutions, she served as Executive Director at a personal care home.

When she isn’t focused on supporting clients, Melissa prioritizes spending time with her daughter and boyfriend. They love sports, especially hockey, and throughout the year, you’re likely to find them at some type of sporting event! Melissa also enjoys road trips to new places, trying new restaurants, and going to concerts.