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No, I'm not crazy! But, thanks to Maggie Bowley of Gifts Beyond Expectations, our topic this month is discovering what may be important to your employees.
According to the book "The 7 Hidden Reasons Employees Leave" by Leigh Branham, money barely makes the list. (It's number 5!) And, that chapter and explanation really plays more into recognizing employees. Little research points to pay as the driving factor. (Who knew you could buy "Bad Boss" dolls?!) In my research, I only came across one survey that differs: Salary.com's 2006/2007 "Employee Satisfaction and Retention Survey" – here, 49.8% of the surveyed population listed insufficient pay as a reason to leave a job. The difference is probably in how they asked the question – they were researching the disconnect between employees and human resources.
So – what's it all come down to? It honestly comes down to what keeps YOUR workforce satisfied and happy – it's slightly different in every company. You should take the temperature of your workforce on a regular basis. What is important to them? What would they like to see more of? What else would they like to see? What do they think is a waste of everyone's time? Don't wait until the exit interview to find out – ask them now. You'll be surprised how your employees will react if you honestly ask them for their opinion and their input. Just like you need your employees to meet your expectations – YOU need to meet theirs too.
Oh – wait – reason #1 (according to Branham) is UNMET EXPECTATIONS. Hmmm...
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